As the manufacturer and supplier of Portmeirion Group products we want to offer our customers unrivalled product choice and service capability. If you find the same product from an authorised online UK Stockist for sale for less than our [website price] (including any delivery costs) we will match the price, subject to management discretion and the below conditions.
The price guarantee only applies to cheaper product sold by a third party that is:
- new, complete with packaging and available from stock in the UK; and
- is first quality stock only - e.g. not seconds or damaged product.
Product from Factory Shop outlets, High Street / Retail stores, Shopping Portals, eBay or other auction and private members websites is excluded.
Should you find an item to price match please email us at firstname.lastname@example.org advise us of the website or URL link that features the item and price you wish us to match. We will quickly check it and adjust our price to you as applicable.
We are not able to make a refund (to match someone else's price) for a purchase already made. We reserve the right to refuse an order at our utmost discretion e.g. where we are unable to reasonably match a price or where we do not have the stock of the item.